Terms of Use

1. Who this agreement is with

SecureGuard is published by Zino Grupp OU, M. Härma tn 5-37, 13615 Tallinn, Estonia ("we", "us"). This agreement is between you and us. It is not an agreement with Apple Inc. Apple distributes the App and processes payment, and section 13 sets out what that means in practice.

2. Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use one copy of the App on an Apple-branded device that you own or control, as permitted by the App Store Terms of Service and Apple's Usage Rules, for your own non-commercial use. All rights not expressly granted are reserved.

You may not copy, redistribute or sell the App; reverse-engineer, decompile or disassemble it except to the extent applicable law expressly permits; remove or alter any notices in it; or use it to build a competing product.

3. What the App does

SecureGuard encrypts your device's connection and routes it through a server location you choose, and includes a Security Center covering Ad Blocker, Battery Health, Device Security and Wi-Fi Security checks.

4. VPN and security limits — please read this

A VPN encrypts your connection and changes the address you appear to come from. It does not make you anonymous, and it does not undo accounts you remain signed into, cookies already stored on your device, or information you type into a website yourself.

The Security Center's checks (Ad Blocker, Battery Health, Device Security, Wi-Fi Security) report on basic, surface-level indicators available through iOS. A "Protected" status is not a guarantee against compromise — these checks supplement your own judgment and iOS's own security features; they do not replace them.

Connection speed may be reduced while the VPN is active, since traffic is encrypted and travels further to reach the server you've selected. Server availability in a given location is not guaranteed at all times.

5. Eligibility

You must be old enough under the law of your country to enter into this agreement and to hold an Apple Account. The App carries a 4+ age rating.

6. Acceptable use

You agree not to use the App for any unlawful purpose, to interfere with the operation or security of the service, or to attempt to circumvent the subscription mechanism. You also agree to comply with any applicable third-party terms when using the App.

7. Subscriptions and payment

The App offers auto-renewable subscriptions through your Apple Account, including weekly and monthly plans; special introductory pricing may be shown to eligible users. Current plans and prices are always shown in the App and on the App Store before you confirm.

• The price and billing period for your country are shown in the App and on the App Store before you confirm, in your local currency. Apple sets the local amount.
• Payment is charged to your Apple Account at confirmation of purchase, or at the end of a free trial period, where the offer you take includes one.
• Any subscription renews automatically for the same period unless auto-renew is turned off at least 24 hours before the end of the current period. Renewal is charged within 24 hours before that period ends.
• Where a free trial or introductory price is offered and you purchase the standard subscription while it is running, the unused portion is forfeited.
• You cancel in Settings → your name → Subscriptions on your device — the app is listed there as VaultNet VPN. Cancelling stops the next charge; access continues until the end of the period already paid for. We cannot cancel a subscription on your behalf.
• Deleting the App does not cancel the subscription. It keeps renewing until cancelled through your Apple Account.
• We may change the plans on offer or their prices. A change never affects a period already paid for, and where the law requires advance notice of a price change to a recurring subscription, that notice will be given with the opportunity to cancel.

8. Refunds and withdrawal

Purchases and payment are handled entirely by Apple. Refund requests go to Apple at reportaproblem.apple.com, and are decided by Apple under the App Store's own terms. We do not receive your payment directly and cannot issue or reverse a charge.

If you are a consumer in the European Union or another jurisdiction with statutory cancellation or refund rights, those rights are unaffected by this section.

9. Our intellectual property

The App, its name, its icon, its interface, its underlying code and this website belong to us or our licensors and are protected by copyright and other laws. Nothing in this agreement transfers ownership of any of it to you.

10. Disclaimer of warranties

To the fullest extent permitted by applicable law, the App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the App will be uninterrupted or error-free, that a given server location will always be available, or that the Security Center's checks will catch every issue — see section 4.

If you are a consumer, this section does not exclude or limit any statutory right or guarantee that cannot be excluded or limited under the law of your country of residence.

11. Limitation of liability

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special or consequential loss, for lost profits, or for loss arising from reduced connection speed, unavailable server locations, or a security issue the Security Center did not flag. Where liability cannot be excluded, our total aggregate liability is limited to the amount you paid for the App in the twelve months before the event giving rise to the claim.

Nothing in this agreement excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law. If you are a consumer, your statutory rights are unaffected.

12. Term and termination

This agreement applies for as long as you use the App. You may end it at any time by deleting the App — remembering that deleting the App does not cancel a subscription, which must be cancelled separately in your Apple Account. We may suspend or terminate the licence if you materially breach these terms. On termination, the licence in section 2 ends and you must stop using the App; sections 4, 9, 10, 11, 13 and 14 survive.

13. Apple-specific terms

The following applies because the App is distributed through the App Store, and it prevails over anything inconsistent elsewhere in this agreement:

1. Not an agreement with Apple. This agreement is between you and Zino Grupp OU only, not with Apple Inc. We, not Apple, are solely responsible for the App and its content.
2. Scope of licence. The licence granted to you is limited to a non-transferable licence to use the App on an Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
3. Maintenance and support. We are solely responsible for providing maintenance and support for the App. Apple has no obligation whatsoever to furnish any maintenance or support services in relation to it.
4. Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you, if any. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.
5. Product claims. We, not Apple, are responsible for addressing any claims from you or a third party relating to the App or your possession and use of it, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.
6. Intellectual property claims. If a third party claims that the App or your possession and use of it infringes that party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
7. Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
8. Third-party terms. You must comply with applicable third-party terms of agreement when using the App.
9. Third-party beneficiary. You acknowledge that Apple and Apple's subsidiaries are third-party beneficiaries of this agreement, and that Apple has the right to enforce these terms against you as a third-party beneficiary.
10. Contact. Questions, complaints and claims about the App go to us at support@secureguardvpn.com, not to Apple.

14. Changes to these terms

We may update these terms when the App or the law changes. The current version always lives at secureguardvpn.com/terms.html, with the date at the top. Material changes will be noted in the App Store release notes; continuing to use the App after a change means you accept the updated terms — if you do not, stop using the App and cancel any subscription.

15. Governing law

This agreement is governed by the law of Estonia, without regard to its conflict-of-law provisions. If you are a consumer resident elsewhere, this does not deprive you of the protection of the mandatory consumer law of your country of residence, nor of the right to bring proceedings in the courts of that country.

16. Contact

This agreement, together with the Privacy Policy, is the entire agreement between you and us regarding the App. If a provision is held unenforceable, the rest remains in force. You may not assign this agreement; we may assign it in connection with a merger, acquisition or sale of assets, on notice.